Findings from the from the fifth EASA research study conducted of end-user customers.

Presented at the 2022 EASA Convention, this study’s focus is wide ranging and explores general business practices, financial performance metrics, services, products and strategies around marketing and succession.

This presenation fromthe EASA 2021 Convention focuses on motor manufacturers, suppliers and vendors critical to the industry.

The 2019 edition of EASA’s Industry Research, as presented at the 2019 EASA Convention, focuses on feedback from the end-user customer base. This research was conducted with the help of Plant Maintenance.

Do your salespeople ever wish they knew more about their competitors? Do they ever wish they understood our industry better? Today, the best salespeople are ones who keep abreast of a variety of changes going on in the marketplace. This is all valuable information that your salespeople could benefit from, too. The good news is that all of this information is available from the 2017 industry research study that was conducted by J. Peerbolte & Associates and Indian River Consulting Group and presented at the 2017 and 2018 EASA conventions.

Presented at the 2018 EASA Convention in Milwaukee, WI, this presentation takes a deeper look into the data from EASA's latest industry research project.

This article contains some of the key findings in an EASA industry research project conducted in 2014. EASA’s 2014 research that focused on members’ customers included several questions to identify key opportunities and trends relating to the outsourcing of maintenance tasks. Overall, the trend lines continue to show more maintenance outsourcing in the future.

When end-users decide to outsource any maintenance service, what criteria do they use to evaluate possible vendors? This question was explored in EASA’s 2014 Customer Research study. It was also examined in the earlier EASA industry research (2003 and 2008) allowing the opportunity to determine if attitudes and practices have changed over time. 

Are end-users repairing more electric motors today than in the past? Or fewer? What’s the trend? Certainly, this is an important question for most EASAns. This article briefly examines answers to these questions as gathered from the 2014 Customer Research study.

Editor’s Note: This article takes a closer look at some of the key findings in an EASA industry research project conducted in 2014. How do end users make repair or replace decisions for failed electric motors? This question was explored in EASA’s 2014 end-user customer research study. It was also examined in the earlier 2003 and 2008 research projects providing the opportunity to determine if attitudes and practices have changed over time.