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Carol & David Griffin recipients of 2022 EASA Award

2022 EASA  Award

This year’s recipients have been active in EASA for over 20 years. David Griffin served eight years on the International Board of Directors – from 2003 to 2011. But it is his commitment to improving the European and World Chapter and functioning as the driving force behind EASA Accreditation that has made a lasting impact and set a standard for many to follow.

Carol Griffin helped David make things happen by tirelessly working behind the scenes organizing meetings, collecting money and writing and editing newsletters.

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SEE A LIST OF PREVIOUS RECIPIENTS

Fundamentos de Reparación Mecánica Ahora Disponible

Book coverEn toda reparación mecánica, la capacidad para desmontar, reparar y volver a montar el motor de forma apropiada sin dañar innecesariamente ninguna de sus piezas es fundamental. Esto suena sencillo, sin embargo, durante el proceso de desarme se cometen demasiados errores costosos.

Los procedimientos de reparación, así como los propios motores, son afectados por los cambios en la tecnología. Este libro intenta incluir las últimas tecnologías comprobadas. En muchos casos, los métodos de reparación tradicionales aún pueden ser la alternativa más práctica. Las opciones presentadas a lo largo de este libro están destinadas a ayudar a los técnicos a seleccionar el método de reparación correcto, reconociendo que la decisión final recae en el propietario del equipo.

APRENDE MÁS

Sid Seymour, EASA Chairman of the Board

Tech Tip: Evaluating Three-Phase Motor Winding Data

When evaluating three-phase motor winding data, an often overlooked factor is the no-load amp (NLA) rating. If the NLA is more than 20% lower than expected, that usually indicates the airgap density is conservative. If more than 20% higher than normal, expect the airgap density (AGD) to be on the high end of normal ranges. As a loose guideline, AGD is generally between 45 and 55 kilolines of flux per square inch (0.70 to 0.85 Tesla). "Low" FLA may indicate AGD below 40 kilolines of flux/ in2. "High" FLA is likely to be 60 kilolines of flux/in2 or higher. In such cases, always use the EASA database to compare the AGD of motors with the same rating and core dimensions.

Marketing Tip: How to Respond to Negative Social Media Reviews

Social media can help your business a great deal, but there are also drawbacks. One negative is an unhappy customer who chooses to air his/her grievances online. Following are four things Forbes.com recommends that you keep in mind when responding online to a dissatisfied customer.

  1. Respond in a timely manner. A quick and timely response is important. Respond within a few hours or at least the same day.
  2. Prove that you are listening. In your response, restate the reviewer’s grievance. This shows the reviewer that you have taken the time to read and internalize their concerns. Use their name, as well, to acknowledge them and to help make it a personal response.
  3. Keep it positive. Even if you are sure the reviewer is not telling the truth about their experience or even about being a client or customer, keep it positive, and offer to take action to resolve the issue. If you want to point out that you have no record of them doing business with your company, do so, but keep it light, and offer the same response you would any other reviewer.
  4. Offer contact information. Once you have shown the reviewer that you value their opinion and are willing to take appropriate action, it’s time to provide your contact information. That contact information could be a number to a customer service line, or you may request that the customer send you a private message.
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