Jan Schmidlkofer
Management Services Committee Chair
K&N Electric Motors, Inc.

Last year, the Management Services Committee provided content regarding lean service throughout 2019, as that was of the utmost importance in many members’ minds. Hopefully, you were able to take some of our ideas and experiences and implement lean service in your service center! 

Moving forward for 2020, vision and culture in leadership were specifically mentioned as topics of interest in a recent survey. Over the next several months, Management Services Committee members will share their lessons and expertise in a focused article series on this robust topic.

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