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Convention presentation

Industry Research: New Insights from Plant Maintenance Customers

  • June 2023
  • Number of views: 1920
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During the 2023 EASA Convention & Solutions Expo, Jerry Peerbolte, Professor Emeritus at the University of Arkansas, presented findings from the fifth EASA research study conducted of end-user customers. EASA partnered with Plant Services magazine to conduct the study of their readers (and your customers).  

The purpose of the study was to determine end-user maintenance trends that impact EASA member businesses. The survey questions explored preventive and predictive maintenance practices including outsourcing trends, electric motor repair or replace decisions, criteria for evaluating service and sales providers, and plant maintenance goals, services, budgets and staffing.

Guests during the session were Tom Wilk, editor-in-chief at Plant Services magazine, and Michelle Schwery, director of portfolio at ABB Motion Service.

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Documents to download

  • Download the full report(.pdf, 2.94 MB) - 227 download(s) EASA-2023_IndustryResearch-CustomerPerspective_Peerbolte_23-0626_FullReport.pdf
  • Download the presentation slides(.pdf, 1.5 MB) - 155 download(s) EASA-2023_IndustryResearch-CustomerPerspective_Peerbolte_23-0626_slides.pdf


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