Presented by Titos Anastassacos
Si2 Partners LLP

This presentation addresses how technology and digitization are changing our understanding of value and the impact on technical service markets and businesses. It also gives pointers on how companies, particularly medium and smaller firms, can prepare for the (near) future. 

Key technologies driving digitization

• Miniaturization, sensing and connectivity
• Artificial Intelligence (machine learning) and Big Data
• Industrial Internet of Things
• 3D printing
• Augmented reality

Platforms in industry

• The end of product markets as we know them?
• Services everywhere
• Platform economics–changing the value paradigms: Products or commodities?

The future of the technical/industrial service business

• Dematerialization: Falling costs and falling prices
• Changing markets and customer requirements–Volumes?
• OEMs: What are they up to? Friend or foe?
• What strategies for independent service providers?
  • Understand your assets
  • Networked cooperation–Flex capacities–Use YOUR data
  • Pool tech investments and broaden markets
  • Rethink your offerings; the world has changed

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