Accuracy Is Critical When Creating ‘As Received’ Documentation - Private Webinars - EASA | The Electro•Mechanical Authority
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How to schedule

To schedule private education for your group, contact:

Dale Shuter, CMP
Meetings & Expositions Manager
+1 314 993 2220, ext. 3335
dshuter@easa.com

1 hour of training

$500 for EASA Chapters/Regions
$800 for member companies
$1000 for non-members

How a webinar works

All EASA private webinars are live events in which the audio and video are streamed to your computer over the Internet. Prior to the program, you will receive a web link to join the meeting. 

The presentation portion of the webinar will last about 45 minutes, followed by about 15 minutes of questions and answers.

Requirements

  • Internet connection
  • Computer with audio input (microphone) and audio output (speakers) appropriate for your size group
  • TV or projector/screen

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The Zoom webinar service EASA uses will ask to install a small plugin. Your computer must be configured to allow this in order to have full functionality. Please check with your IT department or company's security policy prior to scheduling a private webinar.

Private Webinars

EASA's private webinars are an inexpensive way to bring an EASA engineer into your service center, place of business or group meeting without incurring travel expenses or lost production time.

The list below is a sampling of topics that could be made available to your group. Any webinar previously presented by EASA staff could potentially be made available for your meeting!
See other topics presented previously.

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Article

Accuracy Is Critical When Creating ‘As Received’ Documentation

  • April 2026
  • Number of views: 286
  • Article rating:

Billy Higgs
EASA Technical Support Specialist 

Electric motors, generators, pumps, gearboxes and other equipment arrive in service centers all around the world to be repaired, and it is not slowing down by any means. The demand for quicker repair timeframes and working to keep repair costs down is nothing new either. For the repairs to be properly performed, there is a process that is unique to each service center. Though the process can be very similar from service center to service center, it can also be very different. There are many variables that can affect the repair process, such as experience, equipment, resources, documentation and communication.

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The typical customer has an expectation of sending in their equipment to a service center to get it repaired correctly. This part of the process should start with documentation of the machine’s “As Received” condition. Some service centers have handwritten documentation and may encounter errors or illegible writing. Some service centers will have only certain people capturing this information, while other service centers will have a group of technicians. Still, others will use a computer or tablet to input the information into their database or computer system. Whatever the process, service centers should capture the “As Received” information accurately. This article will point out some pitfalls that can be avoided by taking the right steps during the “As Received” process.

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