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Considerations When Introducing and Utilizing Artificial Intelligence

Management Tip

  • July 2024
  • Number of views: 623
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Jeremy Lewitzke
Management Services Committee Member
L&S Electric, Inc.
Schofield, Wisconsin
 
The topic of Artificial Intelligence (AI) has been prevalent on a near daily basis in many business news channels, blogs and podcasts in the past 18+ months. The public debut of OpenAI’s ChatGPT in November 2022 brought a new level of public awareness to the capabilities of computer learning systems. Since then, we have seen a deluge of systems from large tech companies utilizing this technology. But just like everything else that moves fast in businesses, appropriate rules, guidelines and policies focused on how best to utilize the tool tend to lag usage and implementation. AI can have legal and customer impacts that may be unexpected if not taken into consideration early in its usage with your business.

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