This presentation addresses how technology and digitization are changing our understanding of value and the impact on technical service markets and businesses. It also gives pointers on how companies, particularly medium and smaller firms, can prepare for the (near) future.

Presented at the 2018 EASA Convention in Milwaukee, WI, this presentation takes a deeper look into the data from EASA's latest industry research project.

The paper "Emerging Technologies in the Motor Industry" by Tom Bishop, presented at the EASA Convention 2017, explores the potential successor technologies to the squirrel-cage induction motor. The focus is on permanent magnet (PM) motors, reluctance motors, and other emerging motor technologies that are nearing commercial reality. Bishop begins by acknowledging that while the induction motor will remain prevalent for decades, newer technologies are gaining traction.

What is the Industrial Internet of Things, what growth stage is it in, and how might it impact the repair industry?

Over the past 15 years, EASA has conducted periodic research that has focused on many of the stakeholders and participants in the electromechanical repair, service and sales industry.  In early 2017, Indian River Consulting Group once again conducted research surveys of EASA repair firms. The results of those surveys show you the perspectives of fellow EASA members on a range of important subjects as well as the latest trends as well as perspectives from other industrial and distribution sectors. This research can help you to benchmark your company's results and strategies.