Like many EASA member service centers, Good Fruit Electric, LLC has learned that growth and sustainability depend on one thing: finding good people and helping them become productive quickly. Over the years, we’ve refined how we recruit and train new team members, but the process became far more effective when EASA introduced its learning management system.

Does your electric motor service center have prescribed standard operating procedures? When we hire a new team member, we load them up with policy, safety and procedural manuals, often including resources like ANSI/ EASA Standard AR100-2020. Yet, many service center owners and managers have a disconnect when it comes to formal skill development programs.

Large Language Models (LLMs), powered by artificial intelligence (AI), can process and generate human-like text, making them invaluable for a variety of applications, including technical support, documentation, and troubleshooting. Just remember, these tools can be prone to error and when unrealistic or poor prompts are used.

En el campo de la tecnología electromecánica, en evolución rápida, es crucial estar al día con las últimas herramientas y metodologías. Una de estas herramientas que ha cobrado gran relevancia es el Modelo de Lenguaje Grande (LLM). Estos modelos, impulsados por inteligencia artificial (IA), pueden procesar y generar texto con una calidad similar a la humana, lo que los hace invaluables para diversas aplicaciones, como soporte técnico, documentación y resolución de problemas.

What initially seemed like a supplementary resource has proven to be a game-changer for HECO's training efforts. The EASA ERT Certificate Program not only saved us considerable time and resources, but it also ensured that we could continue providing high-quality training to our apprentices

This presentation provides a high-level overview of the program and is intended for anyone wanting to learn more about the ERT program. 

Sales professionals need to keep their skills sharp in order to discover new leads, nurture promising prospects and close more deals. EASA now offers 11 sales training videos providing your sales professionals with concentrated expertise on specific topics.

This article defines nonconformity and rework, discusses some examples of this in a service center, considers what ISO 9001 says about nonconformity and how it should be dealt with, and how to use this knowledge to train staff.

Este artículo define la no conformidad y el reproceso, trata algunos ejemplos de esto en un centro de servicio, tiene en cuenta lo que la ISO 9001 dice acerca de la no conformidad y como debería tratarse, y  como usar esta información para capacitar al personal.

A special discounted collection of 8 webinar recordings focusing on various aspects of pump repair.

Just $40 for EASA members!