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Article

Understanding Customers' Plant Maintenance Practices

  • May 2020
  • Number of views: 3340
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Chris Culver
Marketing & Industry Awareness Committee Member
Cyntek Group, Inc.

When I started in this industry, I worked at my father's small motor repair shop in a small town north of Toronto. To Gain the Advantage over larger motor shops in the city, we provided exceptional customer service, delivered high-quality repairs and recognized early on that plant maintenance practices were very much reactive. So, we developed a service to offer our clients. 
In its infancy, our services included on-site surge testing during plant shutdowns and off-site motor management in our warehouse. Fast forward to today, and the type of plant maintenance options available to end-users are vast, ever-evolving and more user-friendly.

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