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Webinar recording

Practical problem solving for the entire service center

  • August 2013
  • Number of views: 1973
  • Article rating: 5.0
Recording duration: 53 minutes

Mike Howell
EASA Technical Support Specialist

This presentation focuses on a report format developed by Toyota for a simple, yet methodical approach to document improvement. Whether you're dealing with problems related to sales, purchasing, repair or testing, if all team members can learn to speak the same, simple problem-solving language, they can tackle problems efficiently and effectively.

Target audience: This presentation is best suited for executives, managers, team leaders and front line supervisors from the office and service center who want to understand and implement such a program.

AVAILABLE AS PART OF A DISCOUNTED BUNDLE BUY A COPY

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