Great leaders don't just manage—they inspire. Discover how to help your team members develop clarity of purpose, set meaningful goals, and take consistent action toward growth.

Written job descriptions can be tremendously helpful in making your operations run more smoothly, especially since employees are usually more productive when they know exactly what is expected of them. EASA’s publication, Job Descriptions For EASA Service Centers, provides a starting point for members who wish to write or revise job descriptions for their individual repair centers.

Este webinario demuestra que un horno temporal de fácil fabricación se puede construir in situ o en el centro de servicio.

The only constant in our industry is change. As customer expectations, supply chains, workforce demographics and technological advancements continue to impact our businesses, it’s critical that we maintain focus on what’s important; building our core capabilities and what we bring to the market as EASA members. It is difficult to predict where we will be in 10 years, but what is certain is that we must continue to invest in our people and processes to ensure we can adapt and continue to deliver exceptional value. Five things separate future-ready shops from the rest: technical execution, engineering support, operational discipline, workforce development and organizational learning.

A high-quality standard doesn’t stop at the workbench. It’s how you treat the technician next to you, the customer with a unit down and the vendor on the phone. Hold every relationship in the building to the same standard you expect from a rebuilt gearbox: precision, honesty, and no shortcuts. Remember that the most important decisions you make are who you hire, who you provide work for and who you source parts from. Surround yourself with people who can carry a high standard, and you will spend far less time enforcing one.

Clear communication is the cornerstone of leadership effectiveness. Learn how to express ideas confidently, listen actively, and adapt your style to connect with any audience.

Every employee in a service center contributes to delivering quality work and meeting customer expectations. A well-designed Quality Management System (QMS) helps reduce rework, improve efficiency and strengthen overall business performance. 

Cada empleado de un centro de servicio contribuye con un trabajo de calidad para satisfacer las expectativas del cliente y un Sistema de Gestión de Calidad (SGC) bien diseñado ayuda a reducir los reprocesos, mejorar la eficiencia y fortalecer el funcionamiento general del negocio. 

Feedback – survey after survey tells us that our people crave feedback. Those same surveys tell us that is what they feel they are not getting.

The manufacturing industry is facing a critical labor shortage, one felt acutely by the electric motor repair and service industry. As companies seek to fill gaps, one of the most promising and underutilized talent pools remains women. Making up nearly half of the prospective candidate pool for science, technology, engineering, math (STEM), manufacturing and electrical industries, women have the potential to address an aging workforce, declining labor force participation, sector-specific gaps and significant economic impacts.