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Are We Still Friends?

Key Insights into the Motor Manufacturer’s View of EASA Members

Course length: Two hours (This course must be scheduled with another 2-hour or longer course for a minimum training time of at least one half-day.​)
Available as a condensed course: No
Maximum number of students: No maximum
Instructor: Jerry Peerbolte, J. Peerbolte & Associates

EASAns are a key channel partner for motor manufacturers providing warranty services and replacements motor sales to the end-user customer.   This relationship strengthens when both parties succeed and realize continuing value.  In a new industry research study, EASA interviewed key executives from the major global motor manufacturers.  This session shares the findings from these conversations and highlights opportunities and challenges ahead for EASAns. 

Some of the specific areas addressed include:

  • What are EASAns strengths and weaknesses compared to other channels?
  • Has the warranty support relationship changed over the years?
  • What are the key sources of conflict?
  • Do manufacturers see value in EASAns end-user customer relationships?
  • How do manufacturers view EASA’s Accreditation Program?

Cost

  • Chapter/Region fee (+expenses): $1250 plus $15/student for handout
  • Member company fee (+expenses): $1750 plus $15/student for handout
  • Nonmember fee (+expenses): Not available to nonmembers
  • (Additional fees may apply if travel time exceeds 5 hours. Contact EASA for details.)

Schedule a private seminar

To schedule a private seminar for your group, contact:

Dale Shuter, CMP
Meetings & Expositions Manager
+1 314 993 2220, Ext. 3335
dshuter@easa.com

Hosting requirements

In addition to the seminar fees, the seminar sponsor will be responsible for:

  • All seminar promotion involved
  • Breaks (if provided)
  • Meeting room (approx. 1,000 square feet)
  • Instructor's travel and living expenses
  • Audio/visual equipment
  • Shipping costs of materials
  • Meals (if provided)