Recording duration: 60 minutes
The will to win is not nearly as important as the will to prepare to win! The days of "winging it" are over. Customers want professional sales people who are focused and prepared. Sales interactions in a plant, across a desk, face-to-face and on the phone are where sales are won or lost each day. This presentation discusses:
- Preparing and executing highly effective, consultative customer interactions
- Improving call success
- Standardizing your pre-call planning and customer interaction process
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