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How to schedule

To schedule private education for your group, contact:

Dale Shuter, CMP
Meetings & Expositions Manager
+1 314 993 2220, ext. 3335
dshuter@easa.com

1 hour of training

$300 for EASA Chapters/Regions
$400 for member companies
$800 for non-members

How a webinar works

All EASA private webinars are live events in which the audio and video are streamed to your computer over the Internet. Prior to the program, you will receive a web link to join the meeting. 

The presentation portion of the webinar will last about 45 minutes, followed by about 15 minutes of questions and answers.

Requirements

  • Internet connection
  • Computer with audio input (microphone) and audio output (speakers) appropriate for your size group
  • TV or projector/screen

Zoom logo

The Zoom webinar service EASA uses will ask to install a small plugin. Your computer must be configured to allow this in order to have full functionality. Please check with your IT department or company's security policy prior to scheduling a private webinar.

Private Webinars

EASA's private webinars are an inexpensive way to bring an EASA engineer into your service center, place of business or group meeting without incurring travel expenses or lost production time.

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Article

Strive for “lean service” with a focus on the “standardize” activity

5 + 1 S Series

  • May 2019
  • Number of views: 3441
  • Article rating:

By Tim Hebert
A&W Electric, Inc.

Editor’s Note:  This is the fourth in the “5+1 S Series” of articles written by EASA’s Management Services Committee to provide “lean service” resources to members. The traditional “5S” program covers these goals: sort, straighten, shine, standardize and sustain. We’ve added safety to make it the “5+1 S Series.” 

Standardize refers to identifying specifically what products, inventory, equipment and procedures we use to guarantee a consistently successful outcome for our customers. With proper standardization, we can ensure better product quality and workmanship, more effective training and onboarding programs for new associates, more consistent communications back to our customers and ultimately greater profitability.

But there are challenges, aren’t there? Don’t we feel like our customers are unique? And doesn’t it seem that every piece of their equipment is just a bit different? All those things generally are true. Part of our customer promise is the ability to customize and tailor solutions to meet their needs. However, there is much to be gained by standardizing as much of our processes as possible. And that doesn’t just apply to the repair shop!

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