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Tyler Voss Membership & Communications Specialist+1 314 993 2220tvoss@easa.com
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Richard Bashore Reading Electric
Background In early 2002, my company embarked upon a program of business development tactics to increase sales & profitability in our core businesses, and to assist our team in investigating new markets. This program formed the basis of our Customer Relationship Management (CRM) process. By definition, Customer Relationship Management (CRM) is the strategic and tactical processes of proactive management of customer relationships.
I felt it was necessary to take a different approach for several reasons. One of our major business segments (Telecom) was contracting. Our current approach to developing new sales opportunities had become too reactivate and passive; relying too much on past successes which was translating into “waiting for the phone to ring.” Couple this with a declining customer base due to our area’s manufacturing base relocating out of the region, and our sales growth was stagnating.
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This 40-page booklet provides great advice for obtaining the longest, most efficient and cost-effective operation from general and definite purpose electric motors.
This booklet covers topics such as:
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The Effect of Repair/Rewinding on Premium Efficiency/IE3 Motors Tests prove Premium Efficiency/IE3 Motors can be rewound without degrading efficiency.
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Recommended Practice for the Repair of Rotating Electrical Apparatus This is a must-have guide to the repair of rotating electrical machines. Its purpose is to establish recommended practices in each step of the rotating electrical apparatus rewinding and rebuilding processes.
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Revised May 2024 The EASA Technical Manual is the association's definitive and most complete publication. It's available FREE to members in an online format. Members can also download PDFs of the entire manual or individual sections.
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