It happens to just about every EASA service center. A machine shows up for repair; it has leads, and there’s a motor, but the machine is a pump. Most often, it’s a close-coupled pump or a submersible pump. If your response is, “We don’t work on those here,” because you’re thinking, “We don’t know anything about repairing pumps,” you may be turning your back on some very profitable work.

Esto sucede en casi todos los centros de servicio de EASA, aparece una máquina para reparación, con cables y un motor, pero es una bomba. A menudo es una bomba sumergible o de acoplamiento cerrado. Si su respuesta es: “Aquí no reparamos estos equipos” y está pensando: “Nosotros no sabemos nada sobre reparación de bombas” puede que le esté dando la espalda a un trabajo muy rentable.

In March of 2019, EASA conducted an in-depth survey to better understand how end users decide between repairing or replacing electric motors and to identify electric motor repair/replacement trends. Internet-enabled condition monitoring has been a hot topic recently and, as a result, questions related to this were added to the list of survey questions. The survey returned some very interesting results about internet-enabled condition monitoring.

Flooding in the aftermath of tropical storms (hurricanes, monsoons and cyclones) with heavy rainfall will often shut down hundreds of plants along the Gulf Coast from Florida to Texas and other places around the world. To get them up and running again, maintenance departments and motor repairers face the daunting task of cleaning muck and moisture from many thousands of electric motors and generators. The process in such situations can take weeks, if not months, and requires special clean-up procedures for motors contaminated by saltwater.

A menudo, las inundaciones producidas por las intensas lluvias de las tormentas tropicales (huracanes, monzones y ciclones) colapsan cientos de plantas industriales a todo lo largo de la costa del golfo de México, desde la Florida hasta Texas y en otros lugares del mundo. Para retomar las actividades productivas, los departamentos de mantenimiento y los reparadores enfrentan la difícil tarea de limpiar la suciedad y desalojar la humedad en miles de motores y generadores eléctricos. El proceso en tales situaciones puede tomar semanas o meses y requiere procedimientos especiales para limpiar los motores contaminados con agua salada.

​EASA’s Getting The Most From Your Electric Motors is a great marketing tool for service centers to provide to customers (end users). As such, this valuable 40-page booklet provides end users with information that will help them obtain the longest, most efficient and cost-effective operation from general and definite purpose electric motors.

Para los centros de servicio, el manual Obteniendo Lo Máximo De Su Motor Eléctrico de EASA es una gran herramienta de mercadeo que pueden suministrar a sus clientes (usuarios finales). Como tal, este valioso documento de 40 páginas, proporciona a los usuarios finales información que les ayudará a obtener una operación más durable, eficiente y rentable de motores trifásicos de propósito general y de propósito definido.

Standardize refers to identifying specifically what products, inventory, equipment and procedures we use to guarantee a consistently successful outcome for our customers. With proper standardization, we can ensure better product quality and workmanship, more effective training and onboarding programs for new associates, more consistent communications back to our customers and ultimately greater profitability.

But there are challenges, aren’t there? Don’t we feel like our customers are unique? And doesn’t it seem that every piece of their equipment is just a bit different? All those things generally are true. Part of our customer promise is the ability to customize and tailor solutions to meet their needs. However, there is much to be gained by standardizing as much of our processes as possible. And that doesn’t just apply to the repair shop!

This article looks at a few key areas where standardization will benefit your service center.

This is the second in the “5+1 S Series” of articles written by EASA’s Management Services Committee to provide “lean service” resources to members. The traditional “5S” program covers these goals:  sort, straighten, shine, standardize and sustain. We’ve added safety to make it the “5+1 S Series.”

Las nuevas funciones del programa AC Motor Verification and Redesign – Version 4 (ACRewind) de EASA mejoran la capacidad de los miembros de EASA para enviar datos originales de forma electrónica e incluirlos en la base de datos Motor Rewind Data – Version 4 (MotorDB).