Every employee in a service center contributes to delivering quality work and meeting customer expectations. A well-designed Quality Management System (QMS) helps reduce rework, improve efficiency and strengthen overall business performance. 

Cada empleado de un centro de servicio contribuye con un trabajo de calidad para satisfacer las expectativas del cliente y un Sistema de Gestión de Calidad (SGC) bien diseñado ayuda a reducir los reprocesos, mejorar la eficiencia y fortalecer el funcionamiento general del negocio. 

Feedback – survey after survey tells us that our people crave feedback. Those same surveys tell us that is what they feel they are not getting.

The manufacturing industry is facing a critical labor shortage, one felt acutely by the electric motor repair and service industry. As companies seek to fill gaps, one of the most promising and underutilized talent pools remains women. Making up nearly half of the prospective candidate pool for science, technology, engineering, math (STEM), manufacturing and electrical industries, women have the potential to address an aging workforce, declining labor force participation, sector-specific gaps and significant economic impacts. 

Performance curves are among the most crucial and frequently requested documents from fan manufacturers, second only to dimensional prints. While many request these documents, not everyone fully understands their significance or maximizes their potential.

Data verification and redesign of machines with form coil windings can be done in Motor Winding Workbench with the exception of rectangular conductor and insulation dimensioning. To address this need, a Form Coil Worksheet has been added to EASA’s online calculators.

La verificación de datos y el rediseño de máquinas con bobinados en pletina (solera) se puede realizar en Motor Winding Workbench, a excepción del dimensionamiento de conductores rectangulares y del aislamiento. Para cubrir esta necesidad, se ha añadido a las calculadoras en línea de EASA una hoja de cálculo para bobinas de pletina. 

Las curvas de rendimiento se encuentran entre los documentos más importantes y solicitados a los fabricantes de ventiladores, superadas únicamente por los planos dimensionales. Si bien muchos solicitan esta documentación, no todos comprenden plenamente su importancia ni aprovechan al máximo su potencial.

Emotional intelligence isn't just a buzzword—it's the foundation of effective leadership, communication, and teamwork. Gain the self-awareness that transforms how you show up every day.

Customers do not expect a salesperson to solve every technical issue on the spot, but they do expect a fast, informed response that demonstrates their problem is being taken seriously. EASA’s AI assistant, Eddy, can help close that information gap by quickly organizing technical questions, pointing to relevant EASA guidance, and helping the salesperson prepare a clearer response for the customer.