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How to schedule

To schedule private education for your group, contact:

Dale Shuter, CMP
Meetings & Expositions Manager

+1 314 993 2220, ext. 3335
dshuter@easa.com

1 hour of training

$300 for EASA Chapters/Regions
$400 for member companies
$800 for non-members

How a webinar works

All EASA private webinars are live events in which the audio and video are streamed to your computer over the Internet. Prior to the program, you will receive a web link to join the meeting. 

The presentation portion of the webinar will last about 45 minutes, followed by about 15 minutes of questions and answers.

Requirements

  • Internet connection
  • Computer with audio input (microphone) and audio output (speakers) appropriate for your size group
  • TV or projector/screen

Zoom logo

The Zoom webinar service EASA uses will ask to install a small plugin. Your computer must be configured to allow this in order to have full functionality. Please check with your IT department or company's security policy prior to scheduling a private webinar.

Private Webinars

EASA's private webinars are an inexpensive way to bring an EASA engineer into your service center, place of business or group meeting without incurring travel expenses or lost production time.

Article

Key Insights: Criteria used by end-users when outsourcing maintenance

  • February 2016
  • Number of views: 4963
  • Article rating:

Jerry Peerbolte
J. Peerbolte & Associates
Fort Smith, Arkansas

When end-users decide to out­source any maintenance service, what criteria do they use to evaluate possible vendors? This question was explored in EASA’s 2014 Customer Research study. It was also examined in the earlier EASA industry research (2003 and 2008) allowing the opportunity to determine if attitudes and practices have changed over time.

It should come as no surprise that the factor most important to end-users when selecting an outside maintenance service provider is the “quality of service work performed.” This factor was similarly the most important one in the earlier EASA industry research.  

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