Liz Peuster, CAE, has been promoted to Marketing & Communications Manager and will oversee the development and execution of EASA’s many marketing strategies. Tyler Voss will work with Liz on expanding EASA’s membership development and other outreach efforts as Membership & Communications Specialist.
Finance Manager Ben Spirk, CPA, has been promoted to Finance & Member Services Manager in coordination with a review of staff structure, titles and the member experience.
“For many years, EASA used the title ‘customer service specialist,’” said President & CEO Linda Raynes, CAE. “We believe ‘member services specialist’ is much more appropriate. In that role, Nancy Kemper and Giovanni Bacilieri do an outstanding job of assisting our current and prospective members in many ways, including event registrations, processing orders, answering questions about membership, EASA’s website and much more. Fulfillment Specialist Larry Zanders is another key member of the team, as he is often the person answering the phone and ensures your membership materials and orders are shipped quickly.”
“Last but not least”, Raynes said, “we are pleased that Randy Joslin has agreed to stay on staff in a part-time role to assist with new member administration and related tasks as Membership Processing Coordinator.”
These changes better position the EASA HQ team to provide EASAns with an exceptional membership experience.
Full staff listing
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