This convention session presented findings from EASA’s 2026 Voice of the Customer research study. Drawing on responses from nearly 600 industrial end users, the study examined the challenges, priorities, maintenance practices, purchasing criteria, and service expectations influencing decisions related to electromechanical equipment repair and maintenance.

The 2025 industry research project takes a look at the health of the EASA service center and what the future may hold in store.

Hear major manufacturers and suppliers share their perspectives on the issues challenging the electric motor industry. 

Findings from the from the fifth EASA research study conducted of end-user customers.

Presented at the 2022 EASA Convention, this study’s focus is wide ranging and explores general business practices, financial performance metrics, services, products and strategies around marketing and succession.

This presenation fromthe EASA 2021 Convention focuses on motor manufacturers, suppliers and vendors critical to the industry.

View the results of survey that asked EASA members and members of 25 other associations to gauge the ongoing impact of the COVID-19 pandemic.

The 2019 edition of EASA’s Industry Research, as presented at the 2019 EASA Convention, focuses on feedback from the end-user customer base. This research was conducted with the help of Plant Maintenance.

Do your salespeople ever wish they knew more about their competitors? Do they ever wish they understood our industry better? Today, the best salespeople are ones who keep abreast of a variety of changes going on in the marketplace. This is all valuable information that your salespeople could benefit from, too. The good news is that all of this information is available from the 2017 industry research study that was conducted by J. Peerbolte & Associates and Indian River Consulting Group and presented at the 2017 and 2018 EASA conventions.

When faced with an ailing or failed motor, plant operators typically consider whether to repair or replace it. According to a 2014 study conducted by Plant Engineering magazine for the Electrical Apparatus and Service Association (EASA), just more than one-half of plants have a policy of automatically replacing failed electric motors below a certain horsepower rating. While that horsepower rating varied depending upon the plant’s installed motor population, the average rating was 30 hp.

While such policies address a portion of the motors used at most plants, they do not cover what occurs with those motors. That question was addressed in a more recent research project commissioned by EASA that focused on the disposition of electric motors considered for repair.