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EASA's Technical Support Team

Look to EASA's team of experienced engineers to help you solve your toughest problems. Just one call to this team could save you hundreds if not thousands of dollars and headaches. Contact the team here.


Tom Bishop, P.E.
EASA Senior Technical Support Specialist

Tom Bishop, P.E., EASA Senior Technical Support SpecialistTom Bishop is a senior technical support specialist with the Electrical Apparatus Service Association (EASA). Bishop joined the EASA staff in 2002 with over 30 years of hands-on and engineering experience at electrical machinery manufacturing and apparatus service firms. He has a BS in Electrical Engineering and is a licensed professional engineer.

Bishop has authored dozens of technical articles and papers, and presented numerous seminars on electric motor application, maintenance and repair. In addition, he is chairman of EASA’s Technical Services Committee and a principal member of the National Fire Protection Association Electrical Equipment Maintenance Committee (NFPA 70B).

Chuck Yung
EASA Senior Technical Support Specialist

Chuck Yung, EASA Senior Technical Support SpecialistChuck Yung is a senior technical support specialist for the Electrical Apparatus Service Association (EASA) and has worked in the electrical machinery industry since 1974. Yung joined the staff of EASA in 1998, and has hands-on winding and mechanical experience with AC and DC machines, including field service. Yung is a Senior Member of the IEEE, and currently chairs the IEEE 1068 Standard for the Repair and Rewinding of Electric Motors for the Petroleum, Chemical and Process Industries as well as IEEE 2455 Recommended Practice for the Repair of DC Motors and Generators. He helped develop the new CSA 391 standard: Maintaining the Efficiency of Synchronous Machines. Yung has authored more than 150 technical articles and papers, published worldwide, including ten published in IEEE Industry Applications magazine. In 2017 he received the IEEE Outstanding Technical Contribution Award.

Mike Howell
EASA Technical Support Specialist

Mike Howell, EASA Technical Support SpecialistMike Howell joined the EASA staff in 2012 and has worked with rotating electrical machines for more than 20 years. His experience includes redesigns, insulation system development, accelerated life testing, failure analysis and diagnostic testing. Howell has presented seminars and short courses on stator winding design for EPRI and others.

Howell has a master’s degree in engineering from NC State University. He is a member of IEEE, IISE and ASQ, and is certified by ASQ as a Six Sigma Black Belt, Quality Auditor and Quality Engineer. Howell participates in IEEE standards development and is a member of a USNC Technical Advisory Group for various IEC standards.

Matthew Conville, P.E.
EASA Technical Support Specialist

Matthew Conville, P.E.Matthew Conville previously worked for 12 years at FLANDERS, Inc. in Evansville, Indiana. There he held various positions, including:

  • Electrical Engineer for Manufacturing and Repair Service Centers, where he provided field engineering support; designed and performed complex engineered factory acceptance tests for large and very large DC and AC rotating equipment; root cause failure analysis (RCFA) on power-driven systems; and technical training on rotating equipment and NFPA 70e standards.
  • Regional Service Centers Engineering Manager, where he oversaw 10+ engineers providing systems integration solutions.
  • Continuous Improvement Principal Engineer, where he provided support and oversight in product quality, process flow, repair standards, design and/or validation of design of large and very large DC and AC rotating equipment, and RCFA.

Conville has a bachelor’s degree in engineering with an emphasis in rotating equipment and power distribution, and he is a registered professional engineer. He is very familiar with NEMA, IEC and EASA standards. He has also been a presenter at the Association for Iron & Steel Technology (AIST) trade show and others.

Carlos Ramirez
EASA Technical Support Specialist

Yo hablo Español.

Carlos Ramirez, a degreed electrical engineer, joined the EASA staff in August 2018. Originally for Colombia, Carlos has worked in the electromecahnical repair industry for more than 25 years. He moved to Spain in 2007 and recently relocated to the United States (St. Louis, MO). Carlos brings experience from his years of working with companies including Tecno-Eléctrico and Transformadores del Caribe in Colombia, and Talleres Monge, Santos Maquinaria Elétrica and Consultores Electro-mecánicos Asociados in Spain. Carlos previously served EASA as the primary translator of technical articles and documents.

Gene Vogel
EASA Pump & Vibration Specialist

Gene Vogel, EASA Pump & Vibration SpecialistBefore joining EASA as Pump and Vibration Specialist, Gene Vogel operated his own business, General Maintenance Equipment/Engineering, Inc. (GME), a marketing, service and training organization for industrial maintenance and related technologies. Among other courses, he taught a "Pumps and Pump Systems" seminar for American Trainco. He also has an extensive background in vibration and dynamic balancing, and chaired the St. Louis Chapter of the Vibration Institute from 1993-2000.